Privacy Policy

We collect several types of information to provide and improve our services:

• Personal Information: Email address, display name, and referral code provided during registration.
• Account Data: Coin balances, GHS mining power, deposit history, withdrawal requests, and conversion records.
• Device & Usage Data: IP address, browser type, device information, pages visited, time spent on platform, and interaction logs.
• Communications: Messages sent through our contact form, support tickets, and admin replies.
• Payment Information: We do not store payment card details. Payment processing is handled by third-party providers.

We use the collected information for the following purposes:

• To create and manage your account and provide platform functionality.
• To process deposits, withdrawals, conversions, and mining rewards.
• To send administrative notifications, security alerts, and promotional communications (where permitted).
• To analyze usage trends and improve platform performance and user experience.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To comply with legal obligations and enforce our Terms of Service.

We use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, understand how you interact with the platform, and deliver relevant content. You can control cookie settings through your browser. Disabling cookies may affect certain features of the platform.

We also use analytics tools that may collect anonymized usage data. This data is used solely for platform improvement and is not linked to personally identifiable information.

We do not sell your personal information. We may share data with:

• Service Providers: Trusted third-party vendors who assist with payment processing, analytics, email delivery, and hosting.
• Legal Compliance: When required by law, subpoena, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

All third-party providers are contractually bound to use your data only for the services they provide to us and to maintain appropriate security measures.

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest. Access to personal information is restricted to authorized personnel only. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal retention requirements).
• Object to or restrict certain processing activities.
• Withdraw consent for optional data processing at any time.

To exercise these rights, please contact us using the information below.

CryptoMine Pro is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove such information.

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications. The "Last updated" date at the top of this policy indicates when it was last revised. Continued use of the platform after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@cryptominerpro.com

We aim to respond to all privacy-related inquiries within 48 hours.